Before sales service: Hongzhen sales team and service team help customer selection the most suitable optional for the machines, also help customer selection the suitable and most economical machine’s model or type. Also can provide the plastic mould’s design and moulding parameter suggestions.
During the sales service: Hongzhen help customer make the workshop display, such like electricity line and cooling water installation. Also will offer the free training to the buyers’workmen.
After sales service: Hongzhen will send engineers to help customer make the plastic moulding machine’s installation, plastic injection moulding with the readymade moulds running, operation and skill training to the workers in the workshop.
During the 1 year guarantee time, Hongzhen offer all the damaged parts free of charge and response to parts assembling.If the machine out of guarantee time, Hongzhen keep on offering very prompt service,especially in the area which have set up the service center. In order to make better services, Dakumar is now seeking or negotiating with so many engineering teams in different countries. We are waiting for many skillful teams who can work with us together to offer better service for plastic moulding machines.
Before 2012, Hongzhen is planning to established the partnership or service center in all the bellow areas.